Shipping Policy
On business days, orders placed by 11:30 a.m. Pacific Standard Time will be processed and shipped that same day. Delivery time depends upon the shipping method you select. Note: If you place an order on the weekend, it will be shipped the next business day.
All HERE maps are delivered by couriers with tracking services. We offer SmartPost, 2-day, and overnight service. Delivery time is based on business days and whether or not your order was received before 3 p.m. Central Standard Time. United States Ground shipping also includes delivery to P.O. Boxes. Delivery is dependent on stock availability and receipt of payment or credit card authorization.
Return and Exchange Policy
Only unopened product purchased direct from HERE can be returned to HERE for refund or exchange. No partial refunds will be given on map subscriptions. NOTE: Agreements between HERE and specific vehicle/device manufacturers overrule the terms & conditions written herein.
Eject your existing Mercedes Benz Navigation DVD and insert your new Mercedes navigation update 2020 disc. Follow the on-screen instructions and let the map updates install. You will need to enter your unique customer identification number off the packaging.
Returns: Your credit card account will be credited for the price of the Map Data disc. If your order included discounted products, the refund will be given on the lower-priced product. Partial returns of map sets will not be accepted.
This program finds the newest navigation DVDs for all car models:http://raresoftware.org/gps-navigation-dvdusb-creator-for-all-car-models-naviburn-complete/T. MERCEDES-BENZ Navigation DVD for Comand w/ Case BQ6460204 (2005 C+CLK) C $ 2005 2006 Mercedes CL-Class CL600 CL500 CL65 CL55 COMAND Navigation DVD Map.
Exchanges: Only map areas of the same Map Data disc release and product line can be exchanged for a different map area. A shipping and handling fee will be charged to deliver the exchange disc.
Contact HERE within 30 days after the shipping date noted on the packing slip. Requests for warranty replacements, returns and exchanges made after 30 days will not be honored.
- Contact HERE Customer Service Center. Phone numbers are available on the Contact Us page.
- Describe the problem and request a Return Authorization Number
- Clearly print the authorization number on the outside of the package.
- Insure the package and keep the receipt. HERE is not responsible for lost packages.
- Return the package, with the packing slip, to: HERE Returns Address, 2000 Midway Lane, Smyrna, TN 37167
As time goes on, new roads are built, and new developments pop up, your sat nav will inevitably become out of date. Updating your sat nav will ensure all maps are current, shaving time off your journeys and ensuring you don't get lost!
Update your Mercedes navigation map today!
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